Business Insider A lot of people in Silicon Valley think chat bots are going to be the next big change in how we use our phone. These simple programs that will live inside chat apps like Facebook Messenger and send messages to you as if they were human. Think Siri — but embedded everywhere, and not just using your voice, but also text and other ways of communicating. Evernote’s cofounder Phil Libin called them the best thing he’s seen since the iPhone. Microsoft just released a teen version of a chat bot that only talks like a 14-year-old. Yet, these chat bots are also job killers. Msg.Ai is a young startup that’s working to connect big brands like Sony with customers through messaging. Presenting at Y Combinator’s Demo Day, its founder Pruneet Mehta touted that Sony Pictures replaced 70 human operators with one AI chatbot. And that’s just one company. Tweet Embed: Technologist: “We just replaced 70

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